Customer Overview
One of India’s fastest growing NBFCs set out to scale Micro Loan Against Property lending with a more agile and digitally connected lending model. With assets above ₹6,500 crore and a growing secured lending portfolio, it needed to eliminate complexity across the MLAP journey.
What Needed to Change
Legacy workflows, fragmented systems, and manual underwriting were slowing approvals and limiting scale. The business needed faster decisioning, deep integrations, and stronger cross functional coordination across sales, credit, and operations.
How the Transformation Took Shape
ezee.ai implemented a cloud native, AI powered loan origination platform with automated validations, rule driven workflows, document orchestration, and real time API integrations. This created a connected and audit ready MLAP process from onboarding to disbursal.
Results That Mattered
- Disbursal time dropped from days to under 15 minutes.
- Borrower onboarding increased by 400 percent, while approval rates reached 99 percent.
- Manual intervention reduced by 90 percent, and the platform scaled to 1,000 applications per hour.
